Legal
Cookies
The cookies the platform sets, what each one is for, and why analytics needs none of them.
Last updated
The short version
- Storefronts set no cookies at all. Not one — which is why no shop running on Shopsy shows you a cookie banner.
- The only cookies anywhere keep a merchant or an operator signed in to their dashboard. There are four, plus two that exist for a few seconds during a Google sign-in.
- Analytics uses no cookie and no identifier that survives a day.
- Fonts, images and scripts are served from our own servers, so opening a page here contacts nobody else.
Shops set no cookies
Browse a shop, fill a basket, check out and track the order, and not a single cookie is written. There is no advertising cookie, no analytics cookie, no cross-site identifier, and nothing to consent to — which is why you are reading a page about cookies rather than dismissing a banner about them.
The same is true of these marketing pages. Every font, image and script is served from this site’s own servers, so loading a page here makes no request to Google, to a font host, to a tag manager or to a CDN that could see you.
What is stored in your browser instead
A shop still has to remember your basket between pages. It does that in your browser’s own storage rather than in a cookie, which means it is never sent to a server, never sent anywhere else, and clearing it is entirely yours to do.
| What | Where | Why | How long |
|---|---|---|---|
| WhatYour basket | WhereLocal storage, one per shop | WhySo a basket survives closing the tab. | How longUntil you empty it, order, or clear your browser. |
| WhatA discount code you entered | WhereSession storage | WhySo it is still applied when you reach checkout. | How longUntil the tab closes. |
| WhatYour order number and email, after ordering | WhereSession storage | WhySo refreshing the confirmation page does not lose your receipt. | How longUntil the tab closes — deliberately, so a shared computer keeps nobody’s receipt. |
| WhatLight or dark mode | WhereLocal storage | WhySo the site opens the way you last left it. | How longUntil you change it or clear your browser. |
Pages that are not ours
Paying for an order takes you to your payment gateway’s own page — Paystack, Flutterwave, Monnify or Stripe. That page is theirs, it sets its own cookies, and their policies govern it. We cannot see what they set and would not want to.
A merchant may also link their shop to Instagram, WhatsApp or elsewhere. Following one of those links takes you to that company’s site, on that company’s terms.
Clearing any of it
Every browser can clear cookies and site data for one site, and doing that here costs you a basket, a theme preference and a sign-in — nothing more, because nothing more is there. Blocking cookies for this site entirely will stop the dashboard being able to sign you in; a storefront will keep working perfectly.
The other policies
- Terms of serviceWhat a merchant agrees to by opening a shop here, what the platform commits to in return, and how either side ends the arrangement.
- Privacy policyWhat is collected from merchants and from the people who shop with them, how long it is kept, and who it is shared with.
- Refunds and cancellationsHow a cancelled or refunded order is handled by the platform — and where a shopper stands, given that the money settles with the merchant’s own gateway rather than with us.

